1 Introduction

IdeaForge ("we," "our," or "us") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services.

By using our services, you consent to the data practices described in this policy.

2 Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or when you contact us.

• Personal Data: Name, email address, phone number, and business name.
• Financial Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (stored by our payment processors).
• Ad Data: To provide our services, we may require access to your Facebook Business Manager, Ad Accounts, and Pixel data. We treat this data as strictly confidential.

3 How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide and manage your ad campaigns and service deliverables.
• To send you administrative information, such as billing invoices and performance reports.
• To protect our services (e.g., fraud monitoring and prevention).
• To enforce our terms, conditions, and policies for business purposes.

4 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

As a marketing agency, we also utilize third-party pixels (such as the Meta Pixel) to track conversion events and optimize ad delivery.

5 Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

6 Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7 Policy Updates

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.